There are four means of payment available on our website:
- credit card (Mastercard, Visa, Carte Bleue)
- via Paypal
- French cheques
- bank transfer
The delivery time for all orders is estimated between 3 to 8 working days according to the country. The Textile Granges sur Vologne company is committed to delivering all sold goods within 30 days after the order was placed. After this delay expires, it is possible for our customers to cancel their order.
Our customer can choose for the goods to be delivered at home, at a post office or a local shop/store.
If a product does not meet your expectations, you have 14 working days to notify us once you have received your order. The returned product will have to be in mint condition and in its original packaging. The Textiles de Granges sur Volognes company will then proceed to refund your item(s).
You have 14 days once you have notified us of your intention to return an item. The returned product will have to be in mint condition and in its original packaging.
Our catalogue is available on our website and can be downloaded here: download PDF
Please check if:
- the special offer is still on
- the required amount has been reached
- the items you selected are part of the special offer
The whole Tradition des Vosges line is guaranteed one year after the date of delivery, provided the product was used in regular domestic and non-professional conditions. You must keep the original of the invoice and join it to the product when you return it.
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If you do not receive an email from Tradition des Vosges entitled “Forgotten password Tradition des Vosges” within 30 minutes, please check the spam file in your inbox.
Please note that if the email address we have on record is erroneous or has changed, the message will not reach you.
You might need to create a new account or contact our customer service via this form or at this number +33 (0) 3 29 51 18 06.
Of course, you can enter the delivery address you want when you place your order.
Our fitted sheets for articulated beds are here. These fitted sheets have lifting head and foot for articulated beds.
The mention “TR” (or “LH”) is for “tête relevable” (“lifting head”) for certain dimensions. These fitted sheets only come with lifting heads.
Some of our boutiques offer a customize embroideries service:
- La Séguinière
- Paris Nord 2
- Velizy Villacoublay
If you cannot find the answer to your question in this section, please contact us here.